Terms & Conditions

General

We supply premium aviation-grade leather and synthetic materials for aircraft interiors. Due to the nature of our products, slight variations in color, grain, and texture are standard and not considered defects. All materials are sold as-is unless otherwise specified. It is the buyer’s responsibility to ensure that all materials meet specific FAA regulations and certification requirements. Burn certifications (COC/FAA 25.853) are not included by default but may be requested at the time of order. We work with experienced FAA-approved DERs to help coordinate testing when needed. Prices are in USD and subject to change without notice.

Placing an order

Orders can be placed via email, phone, or through our website. Orders are subject to availability. For custom orders, including special dye lots or cuts, payment is required in full before processing. Volume pricing may be available upon request. Once confirmed, custom orders cannot be changed or canceled. Payment methods accepted include major credit cards, ACH, and wire transfers.

Delivery

We ship throughout the United States. Shipping costs are calculated based on location, size, and delivery method. Lead times vary depending on stock availability, order size, and whether any certification or testing is requested. Any delivery estimates provided are not guaranteed but we aim to meet your deadlines whenever possible. We are not responsible for delays caused by carriers or events beyond our control.

Returns & refunds

Due to the nature of our materials, all sales are final. Returns are only accepted if the product arrives damaged or materially different from what was agreed upon. Claims must be submitted within 7 business days of receiving the order. All returns must be pre-approved. Custom orders and certified materials are non-refundable under any circumstances. Approved refunds will be issued in the original form of payment or as store credit, at our discretion.